"Quality means the world to us" says Motorola.Ever wonder where those great mottos for major companies come from? They aren't mission statements, nor vision statements; not exactly an advertising slogan, though they can serve as an effective motto in advertising say some. Your Guiding Principle is a brief statement that distills the attitudes of you and your employees and sets your company's image for your services or product.
"The world on time" states Federal Express.
"Quality, Service, Cleanliness and Value" says McDonald's Restaurants.
If one were asked to write the mission statement for the Polaroid Corporation, it might say some-thing like: "Design, build and market photographic products giving instant gratification to amateur photographers." The key phrase is instant gratification. All of Polaroid's efforts, whether seen internally or externally, are organized around the idea that there is a vast market for photographers who get their pleasure from the finished photograph, not the process leading to it. Instant gratification is the organizing or Guiding Principle of Polaroid's efforts, whether they be engineering, manufacturing or marketing.
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